Refund Policy

At GX Dome , we strive to ensure complete satisfaction with every purchase. If you're not entirely satisfied, we're here to help.

Eligibility for Refunds

• Items must be returned within 14 days of delivery.
• Products must be unused, in their original packaging, and in the same condition as received.
• Digital products or downloads are non-refundable.

Non-Refundable Items

• Sale or clearance items.
• Customized or personalized products.

Process for Refunds

1. Contact our customer service team at [support email] to initiate a return.
2. Ship the item back to the provided address.
3. Once received and inspected, we will notify you of the refund approval status.
4. Approved refunds will be processed within 30 days to your original payment method.

Shipping Costs

• Return shipping costs are the customer’s responsibility unless the return is due to our error.
• Shipping costs are non-refundable.

Contact Us
For further assistance or questions about our refund policy, please reach out to us.