Privacy Policy

At GX DOME, your privacy is our priority. We are committed to protecting your personal information and being transparent about how we collect, use, and share it.

By using our website, products, and services, you agree to the terms of this Privacy Policy.

What Information We Collect

We collect information to improve your experience and deliver our services effectively. This includes:

Personal details such as name, email address, shipping/billing address, and phone number — when you place an order, create an account, or sign up for updates.
Payment information to securely process your transactions (we do not store your full card details).
Browsing data, such as pages viewed, referral sources, device type, and cookies, to improve site functionality and personalisation.

How We Use Your Information

Your information allows us to:

Process and fulfil orders quickly and securely.
Communicate with you about your order, support requests, or account activity.
Send you updates, promotions, and personalised offers — only if you've opted in.
Improve our website, products, and services based on customer interaction and feedback.

Data Sharing and Third Parties

We only share your data with trusted third parties necessary to run our business (e.g. payment processors, shipping partners, email providers). We do not sell your personal information to any third parties.

Data Security

We take data protection seriously. We use secure technologies (including SSL encryption) and industry-standard safeguards to protect your data from loss, misuse, or unauthorised access.

Your Rights

Under UK GDPR and data protection laws, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion (also known as the “right to be forgotten”)
Withdraw consent for marketing at any time

To exercise any of these rights, please email us at digital@gxdome.com

Cookies

Our website uses cookies to improve your experience. These small text files help us remember your preferences and track how you interact with the site. You can control cookie preferences in your browser settings.

Children’s Privacy

We do not knowingly collect personal data from children under 13 without verified parental consent. If you believe we have collected such data, please contact us to request deletion.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Please review this page periodically.